Councils must give parents clear information during safeguarding investigations

The Local Government and Social Care Ombudsman is reminding councils of their duties to parents when asking them to leave the family home during safeguarding investigations, following an investigation into a complaint about Newcastle City Council.

A man complained to the Ombudsman that, following an allegation he had been harming his children, social workers told him to leave the family home, but did not make it clear to him this was voluntary.

For the report of this case, click here