Council failed to carry out works promised as part of care order

The Local Government and Social Care Ombudsman has reported that a Lancashire mother of three, who also took on the care of her two grandchildren, had to sleep on a mattress in her living room for more than 10 years because the county council did not deliver the support it had agreed to. The woman, who already had young children living with her in a small three-bedroomed terraced house, was promised an extension by Lancashire County Council as part of a care order granted in 2005. However, it was not till 2011 the council agreed a budget for the work. The project was beset by delay, and the cost of the proposed works increased significantly. By 2016 the proposed costs had increased by £50,000 and the council told the woman the extension would no longer be built.

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