Search Results for: Statutory timescales

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SEN Needs Assessments & Education, Health and Care Plans

Relevance: 100%      Posted on: 27th August 2015

This how to guide sets out the steps that you can take to request that your child’s special educational needs are assessed and provided for by the local authority.

Dealing with school complaints

Relevance: 91%      Posted on: 31st May 2016

As a school you may from time to time receive complaints. It is always important to address these in a timely manner with as little disruption to the child’s education as possible. As part of this an effort should be made to reduce as much animosity as possible between the school and the complainant.

Complaints to schools

Relevance: 90%      Posted on: 11th June 2015

This how to guide sets out the steps that you can take to make a complaint against a school or teacher and how to escalate this matter further.

Dealing with school complaints

Relevance: 87%      Posted on: 27th May 2016

As a school you may from time to time receive complaints. It is always important to address these in a timely manner with as little disruption to the child’s education as possible. As part of this an effort should be made to reduce as much animosity as possible between the school and the complainant.

Understanding school transport

Relevance: 80%      Posted on: 30th May 2016

This page provides information on free school transport to children and young people.

Understanding school transport

Relevance: 80%      Posted on: 31st May 2016

This page provides information on free school transport to children and young people.

Appealing an Education, Health & Care Plan or a Statement of Special Educational Needs

Relevance: 75%      Posted on: 23rd December 2015

This how to guide sets out the steps that you can take to appeal a decision relating to your child’s statement of special educational needs or education, health and care plan including how to lodge an appeal, relevant timescales and how to prepare.

Complaints to schools

Relevance: 63%      Posted on: 22nd May 2015

This page provides information on the duties of schools and local authorities to deal with complaints against a school or teacher and how the complaint can be escalated to higher authorities.

Complaints to Independent Schools

Relevance: 59%      Posted on: 7th September 2015

What is the complaints procedure for a complaint against an Independent School?Independent schools under paragraph 7, Schedule to the Education (Independent School Standards) (England) Regulations 2010 are required to publish a written complaints procedure which parents can request. Independent schools can have their own complaints procedure.The school's complaints policy should set out clear timescales for the complaint, allow for a complaint to be made and considered initially on an informal basis, establish a procedure for complaints to be made in writing and make provision for a hearing before a panel.Before making a complaint to the school, it may be worth…

Young Carers

Relevance: 55%      Posted on: 22nd June 2015

This page explains the duties of the local authority to assess and provide support to young people who care for family members.